1. Scope

This Privacy Policy explains how personal data is collected, used, and retained when individuals interact with www.siliconspillprooflidmat.com and related services operated by KITCHIN TOOLS PTE. LTD.

  1. Categories of Personal Data

Depending on interaction, the following categories of data may be collected:

Identification and contact details (such as name, email address, billing and delivery details)
Transaction information (such as order details and payment confirmation status)
Communication records (such as enquiries submitted via email)
Device and usage information (such as browser type and interaction logs)

  1. Purposes of Processing

Personal data may be processed for:

Order processing and fulfilment
Customer support and communication
Record keeping and administrative purposes
Compliance with applicable legal and accounting obligations

  1. Legal Bases (European Economic Area and United Kingdom)

Where the General Data Protection Regulation (GDPR) applies, processing is carried out on the following bases:

Performance of a contract
Compliance with legal obligations
Legitimate interests in operating and maintaining business activities

  1. Payment Processing via Stripe

Payments are processed through Stripe. Relevant payment data is transmitted directly to Stripe for transaction handling and processing.

Stripe entities involved may include Stripe Payments Europe, Ltd. and Stripe, Inc., depending on jurisdiction. Stripe processes payment-related data in accordance with its own privacy terms and applicable regulatory requirements.

KITCHIN TOOLS PTE. LTD. does not store full card details. Only limited transaction references and confirmation records are retained for accounting and order management purposes.

  1. Data Retention

Personal data is retained only for as long as necessary for the purposes described in this Policy.

Transaction and accounting records: typically retained for up to 7 years to meet tax and regulatory obligations in Singapore and applicable European requirements
Customer communication records: retained for up to 3 years following last interaction
Order-related operational records: retained for the duration required to complete services and maintain records

After the relevant retention periods, data is deleted or anonymised where applicable.

  1. Data Sharing

Personal data may be shared with:

Payment processing providers (including Stripe)
Logistics and delivery service providers (where applicable for order fulfilment)
Professional service providers assisting in business operations (such as accounting services)

Data is only shared to the extent necessary for the relevant purpose.

  1. International Data Transfers

Personal data may be transferred and stored outside the European Economic Area, including Singapore and other jurisdictions where service providers operate. Appropriate contractual safeguards are applied where required under applicable data protection regulations.

  1. Data Subject Rights

Where applicable under GDPR or Singapore Personal Data Protection Act (PDPA), individuals may request:

Access to personal data
Correction of inaccurate data
Deletion of personal data where applicable
Restriction of certain processing activities
Withdrawal of consent where processing is based on consent

Requests may be submitted to: silicone@siliconspillprooflidmat.com

  1. Contact Information

For questions regarding this Privacy Policy or data handling practices, please contact:

KITCHIN TOOLS PTE. LTD.
4 Jalan Mat Jambol, #01-04, Bijou, Singapore 119555
Email: silicone@siliconspillprooflidmat.com
Tel: +65 91291202