{"id":29247,"date":"2026-06-03T09:11:54","date_gmt":"2026-06-03T09:11:54","guid":{"rendered":"https:\/\/siliconspillprooflidmat.com\/?page_id=29247"},"modified":"2026-06-03T09:11:56","modified_gmt":"2026-06-03T09:11:56","slug":"transportation-policy","status":"publish","type":"page","link":"https:\/\/siliconspillprooflidmat.com\/?page_id=29247","title":{"rendered":"Transportation Policy"},"content":{"rendered":"\n
    \n
  1. Order Processing
    All orders are processed within 1\u20133 business days after payment confirmation. Processing encompasses order verification, thorough quality inspection, and dispatch arrangements.<\/li>\n<\/ol>\n\n\n\n

    Please note that orders are not processed or dispatched on weekends or public holidays. Once your order has been dispatched from our facility, you will receive a confirmation email containing relevant tracking details.<\/p>\n\n\n\n

      \n
    1. Shipping Coverage
      We deliver to customers across Europe destinations. All shipments are handled through recognised international carriers, including DHL, FedEx, and UPS (utilising Priority services where available), depending on the destination country and logistics optimization.<\/li>\n\n\n\n
    2. Delivery Timeframes
      The estimated delivery timeframe after dispatch is generally:<\/li>\n<\/ol>\n\n\n\n

      Europe: 5\u201310 business days<\/p>\n\n\n\n

      Please note that total delivery timelines may vary based on local carrier operations and customs clearance procedures.<\/p>\n\n\n\n

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      1. Order Tracking
        Comprehensive tracking information is provided as soon as the order has been handed over to the carrier. Customers will receive email updates at key stages of the transit process, including:<\/li>\n<\/ol>\n\n\n\n

        Order dispatch confirmation<\/p>\n\n\n\n

        Arrival at international logistics hubs<\/p>\n\n\n\n

        Local distribution updates (where supported by the domestic carrier)<\/p>\n\n\n\n

          \n
        1. Shipping Origin and Address
          All orders are packaged and dispatched directly from our internal fulfillment center:<\/li>\n<\/ol>\n\n\n\n

          4 Jalan Mat Jambol, #01-04, Bijou, Singapore 119555<\/p>\n\n\n\n

          Customers are responsible for ensuring that all shipping details provided at checkout are accurate, complete, and written in Latin characters to prevent delivery failures.<\/p>\n\n\n\n

            \n
          1. Delays and Delivery Guarantees
            Delivery times are estimates and may occasionally be affected by external factors outside of our control, such as severe weather or carrier capacity constraints.<\/li>\n<\/ol>\n\n\n\n

            Where a parcel exceeds the expected delivery timeframe, an internal investigation will be immediately initiated in coordination with the relevant carrier. To ensure a secure shopping experience, if a shipment remains undelivered within 15 business days following dispatch, we will immediately arrange either a complimentary replacement dispatch or issue a full refund, depending on your preference.<\/p>\n\n\n\n

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            1. Undelivered or Returned Shipments
              If a shipment is returned to our facility due to incorrect or incomplete address details provided by the customer, or a consistent failure to accept delivery from the local courier, arrangements for re-delivery can be made. Additional shipping costs may apply to cover the subsequent dispatch in such cases.<\/li>\n\n\n\n
            2. Customs, Duties, and Import Taxes
              For all orders destined for European countries, the final price stated at checkout is fully inclusive of all relevant import taxes and value-added tax (VAT). Customers will not be required to pay any additional customs duties, handling fees, or import taxes upon the arrival or delivery of their parcel. For destinations outside of Europe, orders may be subject to local import procedures and assessments in accordance with local regulations.<\/li>\n\n\n\n
            3. Contact Enquiries
              For any shipping-related enquiries or to track a delayed parcel, please contact our customer support team:<\/li>\n<\/ol>\n\n\n\n

              Email: silicone@siliconspillprooflidmat.com<\/p>\n\n\n\n

              Phone: +65 91291202<\/p>\n","protected":false},"excerpt":{"rendered":"

              Please note that orders are not processed or dispatched on weekends or public holidays. Once your order has been dispatched<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29247","page","type-page","status-publish","hentry"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/siliconspillprooflidmat.com\/index.php?rest_route=\/wp\/v2\/pages\/29247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/siliconspillprooflidmat.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/siliconspillprooflidmat.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/siliconspillprooflidmat.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/siliconspillprooflidmat.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29247"}],"version-history":[{"count":1,"href":"https:\/\/siliconspillprooflidmat.com\/index.php?rest_route=\/wp\/v2\/pages\/29247\/revisions"}],"predecessor-version":[{"id":29248,"href":"https:\/\/siliconspillprooflidmat.com\/index.php?rest_route=\/wp\/v2\/pages\/29247\/revisions\/29248"}],"wp:attachment":[{"href":"https:\/\/siliconspillprooflidmat.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}